Find a starting point
for your operation.

REVEAL · FIND YOUR PLANTell us the size of your team, the scale of your conversations and your deployment requirements. Explore a starting scope, then review it with us.

CLICK TO WATCH WITH SOUNDWatch the film · 98 secondsSCROLL

[01 / THE CALCULATOR]

Put in your five numbers.

Nothing here is a client result. These are estimates, and they are meant to be checked against your own numbers, on a call.

[01 / YOUR OPERATION]

People handling interactions. Seats decide which model you land on.

Calls, chats, emails and social, together.

Share of interactions a person opens and scores. Most operations sit between 2 and 5.

Fully loaded. Combined with the minutes per evaluation below, this is your cost per evaluation: €26.

Deployment

Where REVEAL runs. Same modules either way.

TODAY · SAMPLED

3.0%

3,750 read · 121,250 never opened

WITH REVEAL · READ

100%

125,000 read · 625 still opened by a person

read and scorednot looked athuman calibration sample · one dot is one thousandth of your month

REVIEW HOURS AVOIDED

2,344

per month · 2,813 spent today, 469 kept for calibration. That is 21.6 reviewer-months of listening.

REVIEW COST AVOIDED

€82,031

per month · €984,375 a year at your reviewer rate.

WHAT IT COSTS TO RUN, AND WHAT COMES BACK

On the call

Thirty minutes with your own numbers on the table. You leave with the rate for your model, the payback, and the arithmetic behind both. Arrange it →

[02 / WHICH MODEL FITS]

The model follows your seats and your volume.

The bands are public. The rate for the one you land on is worked out on the call, and the volume discount is stated there.

RECOMMENDED

Business

100 to 499 seats

Priced on the callPER AGENT · PER MONTH · YOUR NUMBERS

Adds the improvement suite. Flows, the action layer, is in development and is confirmed separately.

INCLUDED VOLUME
150,000 interactions per month

Volume discounts apply at signing, to the per-agent rate only, and we state them on the call. Interactions above your model's allowance are billed one by one. The rate, the term and how it moves at renewal are confirmed in your proposal.

Arrange a call

THE FULL TABLE

  • Starter · 10 to 24 seats · 10,000 interactions
  • Professional · 25 to 99 seats · 50,000 interactions
  • Business · 100 to 499 seats · 150,000 interactions
  • Enterprise · 500 seats and up · volume agreed in your proposal
  • REVEAL Local · from 100 seats · on your hardware
Book a call and we will run these numbers against your data

[03 / WHAT THIS ASSUMES]

Every assumption is here, and every one of them is yours to change.

A calculator that hides its working is a brochure. Three numbers you can move drive everything above them, plus one that is contractual. Ours are industry figures and our own judgement, not measurements of your operation.

Listening, scoring and writing it up. Our default of 45 is a published industry figure, not a measurement of your team.

REVEAL does not remove the reviewers, it removes the listening. A share of interactions stays under human eyes to keep the machine honest. Our default is 0.5%, capped at whatever you review today.

Used only to express the hours as people. Eight evaluations a day at 45 minutes gives 130.

Interaction overage

Interactions above your model's allowance are billed one by one, at a rate stated on the call. This one is contractual, so it is not yours to move.

MEASURED · OURS

  • The seat bands and the interaction allowances of each model. These decide which model your operation lands on, and we will sign them.
  • The rate, the volume discount and the implementation scope. Worked out on the call, on your own numbers, and written down before anything is signed.
  • REVEAL reads everything you send it. Coverage is 100% of what you send us, not of every conversation your business has.

ESTIMATED · YOURS TO CONFIRM

  • Your sample rate, your volume, your seat count and your loaded reviewer cost. We took defaults from published industry figures.
  • Minutes per evaluation, and how much human calibration you keep. Both change the result more than anything else on this page.
  • That the reviewer hours freed are worth their cost. If your reviewers move to coaching rather than leaving, the saving is capacity, not cash. The arithmetic is the same. The accounting is not.

NOT CLAIMED HERE

  • No CSAT uplift. No repeat contact reduction. No handling time effect. No revenue number.
  • Those are the returns our clients care about most. They are also the ones we will not put a figure on until we have seen your data.
  • No client results appear anywhere in this calculator. Every number on this page is generated from the inputs you moved.

HOW TO CHECK IT

  • Pull your last full month: total interactions, evaluations completed, and hours booked to QA. Three numbers.
  • Put them in above. If the picture still holds, it is worth a conversation. If it does not, we would rather know that now.

OR LET US RUN IT PROPERLY

Three months on your own production data.

The SMI pilot puts REVEAL on your own production data for three months, at a flat monthly rate stated on the call. If you go ahead, it is credited against the first year.

Book a call and we will scope the three months

[04 / TALK]

Bring your three numbers.
We will tell you if it is worth it.

Thirty minutes. We will rebuild this with your actuals in front of you, and if the case is thin we will say so.

Let's make
quality visible.